FREQUENTLY ASKED QUESTIONS
What is Hostry?
Hostry is a micro vending platform for rental property hosts to supply their guests with complimentary and premium products. This can include toiletries, snacks, phone chargers, beverages, beauty products and more.
How does Hostry work?
At any point during a guest’s stay, they can follow the instructions on a Hostry to get the unlock code. We will pre-authorize the guest’s credit card for $25, and they will be free to take whatever they wish for the duration of their stay. Hostry will notify the host that a pre-authorization has occured, so that upon checkout they can tally up the items and send the guest a final bill.
How much could I earn?
Does this cost money?
No. Hostry is free for rental property hosts. We supply you with a Hostry box, complimentary products, and ship replenishments directly to your home.
How do I get started?
Apply here. Once your application is accepted, we ship a pre-packed Hostry unit to your home along with a starter kit of products you will received to get started. Setup takes a few minutes, so you'll be ready to start earning extra money the day you receive your Hostry!
I am a guest. How much does this cost?
In addition to the cost of the item, guests will be charged a $2 convenience fee if, and only if, they consume items from their Hostry. Complimentary items are free until the designated quantity is exceeded.
I am a host. How much does this cost?
Hostry is completely free for hosts. If you elect to supply and offer premium products, we will charge you a 10% commission on each item sold. Hostry takes a $99 deposit for each box. This will be returned if you choose to cancel your Hostry account and return the box back to us.
How can I get a Hostry box?
We are currently in private mode with Hostry, but you can sign up for our waitlist here. Once we receive your information, we will reach out if you are a good fit for us at this time.
How do I earn money?
What does Hostry suggest I sell?
I would like to dispute a final bill
How do referrals work?
How do I get paid?
I was not paid out the correct amount.
How do I set the combination to my box?
Directions on how to set your combination lock are located here https://www.hostry.co/lockcombination
I have received my Hostry box and would like to setup my host account.
Great! Hosts can setup their host account here.
I would like to return my Hostry box.
Please contact us at email@example.com so we can get you a return label.